CMS Consulting Group

The Leader in Team-Based Consulting

Home   About Us   What We Do   Team-Based Solutions   Training Solutions   Contact CMS     

 

Robert Bienvenue, Director of Quality, is a technical and management specialist and an educator in the areas of quality management and total quality improvement.  Bob’s vast experience includes sixteen years in quality assurance engineering/management and project engineering/management for programs run by the United States Department of Defense, Air Force and NASA. 

During his fifteen years with CMS, Bob has worked extensively developing and implementing quality management systems, as well as preparing clients for the audit process required for ISO/QS certification.  This approach consists of management education, thorough gap assessments, training throughout the organization, and development and implementation of required documentation and processes.  To date, every organization CMS supported through this process has achieved certification on the first audit.  Bob’s ability to attain management support and work effectively with company teams has been key to these successes.  His philosophy involves ensuring preparedness while eliminating extraneous documentation and processes.  This enables efficient use of resources while attaining registration and long-term maintenance of the quality system.

As part of CMS’ training initiative, Bob conducts seminars on ISO 9000, TS 16949, Statistical Process Control, and quality system auditing for industrial and technical organizations.  Bob is a trained lead auditor (SGS Int'l Certification Services, Inc.) in ISO 9000 and quality program assessment, meeting the standard set by the Association of Manufacturing Excellence. 

Bob also has considerable expertise in team training, support and facilitation.  He has developed a series of courses that enables project teams to operate far more effectively and apply disciplined processes for problem solving to support Lean manufacturing concepts.  These teams have achieved results such as sharp reductions in process scrap, improved on-time delivery and streamlining of business processes in service industries.

His academic credentials include a BS in Mechanical Engineering, an MBA, and a long list of professional and technical courses and certifications.  

To return to Bob's home page, click here.

President 

Vice President

120 Assembly Drive, PO Box 339 ~ Mendon, New York 14506-0339 phone: 585-624-7660 ~ fax: 585-624-7668