Notes

Slide Show

Outline

1	Increasing Efficiency and Utilization in Health Care IIE Solutions 2000 Conference Presented By: Kathleen Oestreich Wall Vice President 120 Assembly Drive Mendon, NY 14506-0339 585/624-7660 cmsteam.com
2	Introduction
3	Approach To Problem Solving Effective Teams Measurements Problem Solving Process
4	Effective Teams Management Support Team Training Time Supporting Data & Information Structured Problem Solving Technique
5	Measurements Functions Information Flow Material Flow Time Labor Costs
6	Problem Solving Process
7	What’s The Problem? People?
8	Problem Statement Lost Billable Hours
9	What’s The Cause?
10	Fishbone Diagram
11	Annual Losses
12	What Are The Solutions?
13	Solutions Off-Peak Hours Scheduling Delivery Policies
14	Implementation
15	Evaluate Results
16	Staff Utilization Increased 7%
17	Overtime Costs Decreased 13%
18	Reimbursable Expenses Decreased 22%
19	Conclusion